WHOLESOME CLINIC
Integrative Psychiatry & Wellness
Whole Mind. Whole Body. Wholesome.
In-person care in Frisco, TX • Telehealth in TX, CO, NM, OK, LA , OR & AR

Terms & Conditions

Effective Date: March 24, 2025

Last Updated: June 4, 2026

Welcome to the website of Wholesome Clinic, LLC (“Wholesome Clinic,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, including any pages, forms, content, resources, or features available through the website (collectively, the “Site”).

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Site.

1. No Medical Advice

The content on this Site is provided for general informational and educational purposes only. It is not intended to be, and should not be interpreted as, medical advice, diagnosis, treatment, or a substitute for professional healthcare guidance.

You should always consult a qualified healthcare provider regarding any medical or mental health condition, symptoms, medications, treatment options, or healthcare decisions. Do not disregard professional medical advice or delay seeking care because of information you read on this Site.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.

2. No Provider-Patient Relationship Through Website Use

Your use of this Site, including submitting a form, reading content, sending a message, or requesting information, does not create a provider-patient relationship between you and Wholesome Clinic or any Wholesome Clinic provider.

A provider-patient relationship is established only after Wholesome Clinic accepts you as a patient and you complete the required intake, consent, scheduling, and clinical evaluation process.

3. Services Offered

Wholesome Clinic may offer healthcare and wellness services, which may include:

  • Psychiatry and behavioral health services
  • Medication management
  • Counseling or supportive therapy services, where available
  • Virtual primary care
  • Virtual urgent care for appropriate non-emergency concerns
  • Medical weight loss services
  • Wellness injections or IV hydration therapy
  • Spravato®/esketamine treatment for eligible patients
  • Other healthcare, wellness, or support services offered by Wholesome Clinic

Service availability may vary based on location, provider availability, clinical appropriateness, patient eligibility, licensing requirements, payer requirements, and applicable federal or state laws.

Not all services are available in all states or for all patients. Wholesome Clinic reserves the right to determine whether a requested service is clinically appropriate.

4. Telehealth and Location-Based Restrictions

Some Wholesome Clinic services may be offered through telehealth. Telehealth services are subject to state licensing laws, clinical appropriateness, technology limitations, and provider availability.

You may be required to confirm your physical location at the time of a telehealth visit. Wholesome Clinic may be unable to provide services if you are located in a state where the provider is not licensed or where the service is not legally or clinically appropriate.

5. Website Forms and Communications

The Site may allow you to submit contact forms, appointment requests, service inquiries, or other information. Submitting information through the Site does not guarantee acceptance as a patient, appointment availability, prescription approval, treatment approval, or service eligibility.

Please do not use website forms, email, SMS, or voicemail for emergencies or urgent medical concerns. These channels may not be reviewed immediately.

6. SMS, Email, and Electronic Communications

By providing your contact information, you may receive communications from Wholesome Clinic by phone, email, SMS/text message, or other electronic methods, depending on your consent and communication preferences.

Message and data rates may apply for SMS messages. Message frequency may vary. You may opt out of SMS messages by replying STOP and may request help by replying HELP.

Electronic communications may not always be secure. By communicating with us electronically, you acknowledge and accept the risks associated with electronic communication.

7. Payments, Fees, and Insurance

Information on the Site regarding pricing, insurance, payment options, or service costs is provided for general informational purposes and may change at any time.

Insurance coverage, benefits, prior authorization requirements, patient responsibility, and out-of-pocket costs may vary depending on your plan, service type, diagnosis, eligibility, and payer requirements.

Wholesome Clinic does not guarantee insurance coverage, reimbursement, medication approval, or prior authorization approval.

8. Prescriptions and Controlled Substances

Information on this Site does not guarantee that any medication, prescription, refill, controlled substance, or specific treatment will be prescribed.

All prescriptions are issued only when clinically appropriate, legally permitted, and determined by a qualified licensed provider after evaluation. Wholesome Clinic providers may decline to prescribe or refill medications based on clinical judgment, safety concerns, regulatory requirements, or incomplete information.

9. Patient Portal and Third-Party Platforms

Wholesome Clinic may use third-party platforms for scheduling, patient portal access, telehealth visits, payment processing, forms, communication, analytics, or other services.

Your use of third-party platforms may be subject to those platforms’ own terms, privacy policies, and security practices. Wholesome Clinic is not responsible for third-party websites, systems, or platforms that it does not control.

10. Permitted Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Site in a way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to the Site, servers, systems, or data
  • Interfere with or disrupt the functionality or security of the Site
  • Submit false, misleading, abusive, harmful, or unlawful information
  • Use the Site to transmit malware, spam, or harmful code
  • Copy, scrape, reproduce, or misuse Site content without permission
  • Impersonate another person or misrepresent your identity or affiliation

11. Intellectual Property

All content on this Site, including text, graphics, images, logos, icons, videos, designs, downloads, and other materials, is owned by Wholesome Clinic or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and use Site content for personal, non-commercial informational purposes only. You may not copy, reproduce, modify, distribute, sell, publish, or create derivative works from Site content without prior written permission from Wholesome Clinic.

12. Third-Party Links

This Site may contain links to third-party websites or resources for convenience or informational purposes. Wholesome Clinic does not control, endorse, or assume responsibility for any third-party website, content, service, product, policy, or practice.

Accessing third-party links is at your own risk.

13. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect certain information.

Our Privacy Policy is separate from our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed for treatment, payment, healthcare operations, and other purposes permitted by law.

14. Disclaimer of Warranties

This Site and its content are provided on an “as is” and “as available” basis. Wholesome Clinic makes no warranties or representations, express or implied, regarding the Site, its content, availability, accuracy, completeness, reliability, security, or suitability for any particular purpose.

Wholesome Clinic does not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or harmful components.

15. Limitation of Liability

To the fullest extent permitted by law, Wholesome Clinic, its owners, providers, employees, contractors, affiliates, representatives, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising out of or related to your use of, or inability to use, the Site or reliance on any Site content.

This limitation applies even if Wholesome Clinic has been advised of the possibility of such damages.

16. Indemnification

You agree to indemnify, defend, and hold harmless Wholesome Clinic, its owners, providers, employees, contractors, affiliates, representatives, and service providers from and against any claims, damages, liabilities, losses, costs, or expenses arising out of or related to your use of the Site, violation of these Terms, or misuse of Site content.

17. Changes to These Terms

Wholesome Clinic may update or modify these Terms at any time. Changes will be effective when posted on this Site, unless otherwise stated.

Your continued use of the Site after changes are posted means you accept the updated Terms. We encourage you to review this page periodically.

18. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

19. Contact Information

If you have questions about these Terms, you may contact us at:

Wholesome Clinic, LLC
7978 Preston Rd, Suite 804
Frisco, Texas 75034
Phone: 972-905-9435
Website: wholesomeclinic.com
Contact Form: wholesomeclinic.com/contact-us

By using this Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.