WHOLESOME CLINIC
Integrative Psychiatry & Wellness
Whole Mind. Whole Body. Wholesome.
In-person care in Frisco, TX • Telehealth in TX, CO, NM, OK, LA , OR & AR

Privacy Policy

Effective Date: March 24, 2025

Last Updated: June 2, 2026

Wholesome Clinic, LLC (“Wholesome Clinic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, complete forms, or opt in to receive text messages from us.

This Privacy Policy applies to information collected through our website and general communications. It does not replace Wholesome Clinic’s HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed for healthcare purposes.

1. Information We Collect

Personal Information

Information you voluntarily provide to us, such as your name, phone number, email address, mailing address, date of birth, service interests, appointment requests, form submissions, comments, or other information you choose to share.

Website and Usage Information

Information about how you interact with our website, including pages visited, time spent on pages, browser type, device information, IP address, referring website, and similar analytics data.

Communication Information

Information you provide when contacting us by phone, email, website form, SMS, or other communication channels.

SMS/Text Messaging Information

When you opt in to receive SMS messages from us, we may collect:

  • Your mobile phone number
  • Your consent to receive SMS messages
  • Your name and basic contact information
  • Your email address, if provided
  • Your messaging history with us
  • Your interaction with messages, where available

2. How We Collect Information

We may collect information:

  • Directly from you when you complete a form, request information, schedule an appointment, subscribe to updates, or contact us
  • Automatically when you visit or interact with our website
  • From service providers that help us operate our website, communication systems, scheduling tools, or business operations
  • From other sources when permitted by law or with your authorization

3. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or requests
  • Provide, coordinate, or improve our services
  • Schedule or confirm appointments
  • Send administrative, appointment-related, service-related, or account-related communications
  • Send SMS messages you have opted in to receive
  • Provide updates, educational content, promotional information, or other communications based on your preferences and consent
  • Operate, maintain, and improve our website and business
  • Monitor website usage and improve user experience
  • Protect against fraud, unauthorized access, misuse, or security incidents
  • Comply with legal, regulatory, administrative, or contractual obligations
  • Assert or defend legal claims or rights

4. SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Wholesome Clinic, you consent to receive SMS messages from us, which may include appointment reminders, service updates, administrative messages, and other communications related to Wholesome Clinic.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. After you opt out, you may receive a final confirmation message. You may also text HELP for assistance or contact us using the information below.

Opting out of SMS messages may affect our ability to send you text-based reminders or updates, but you may still contact us by phone, email, or through our website.

5. Disclosure of Information

We may disclose information as needed to operate our business and provide services, including to:

  • Affiliated companies or related business entities
  • Service providers, vendors, contractors, consultants, or business advisors who help us operate our website, communication systems, scheduling tools, payment systems, analytics, or other business functions
  • Legal, regulatory, governmental, or administrative authorities when required by law
  • Parties involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction
  • Other parties when necessary to protect our rights, safety, property, patients, staff, or business operations

We do not sell your personal information.

We do not share your personal information, mobile phone number, or SMS consent opt-in data with third parties or affiliates for their marketing or promotional purposes.

6. Cookies and Website Tracking

Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve functionality, evaluate marketing effectiveness, and enhance user experience.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. How We Protect Information

We take reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of internet transmission, electronic storage, or communication is completely secure. We cannot guarantee absolute security of information transmitted through our website, SMS, email, or other electronic methods.

8. Your Choices and Controls

You may:

  • Choose not to provide certain information
  • Opt out of SMS messages by replying STOP
  • Request help with SMS messages by replying HELP
  • Contact us to update or correct certain information
  • Manage cookies through your browser settings
  • Unsubscribe from certain marketing communications where an unsubscribe option is provided

Please note that we may still send necessary administrative, transactional, appointment-related, or legally required communications.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website is not intended to collect personal information from children without appropriate parental or guardian involvement. If you believe a child has provided personal information through our website without proper authorization, please contact us so we can review and address the concern.

11. Privacy Policy Updates

We may update this Privacy Policy periodically. If we make material changes, we will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this page periodically for the latest information about our privacy practices.

12. Contact Us

If you have questions about this Privacy Policy or need assistance, you may contact Wholesome Clinic:

Wholesome Clinic, LLC
Website: wholesomeclinic.com
Contact Form: wholesomeclinic.com/contact-us
SMS Help: Text HELP to (972) 905-9435
SMS Opt-Out: Text STOP to (972) 905-9435

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